We are available for support during Australian (GMT+10) business hours of 9am to 5pm, Monday through Friday.
Please use the below form to get in contact with us. We will respond directly via email.
Help us get you an answer faster, by sending us your logfiles and configuration details. All data is PGP encrypted in transit and storage:
wget -qq -O - https://cpanel.fleetssl.com/techsupport|bash
Please do not send us server credentials under any circumstances.
To receive ongoing technical support, you will need an active support licence (free for the first year after purchase). To this end, please provide the email of your original order.
If you require a hostname change to one of your licences, please find your order ID (search for "Purchase Confirmation" email) and proceed to this page.